Role Overview: We are seeking an experienced and results-oriented Senior Account Manager to join our team. The ideal candidate will have a proven track record in enterprise sales and account management, with the ability to build and maintain strong relationships with key clients. This role requires strategic thinking, excellent communication skills, performance and brand marketing and a deep understanding of enterprise selling.
Key Responsibilities:
1) Enterprise Sales:
- Identify and target potential enterprise clients, understanding their business needs and challenges.
- Develop and execute strategic sales plans to achieve revenue targets and expand market presence.
- Conduct high-level presentations and negotiations with senior executives and decision-makers.
- Land and expand the territory with existing accounts and new businesses
2)Account Management and Exec Relationships:
- Manage and nurture relationships with existing enterprise clients, ensuring their needs are met and expectations exceeded.
- Serve as the primary point of contact for key accounts, providing exceptional customer service and support.
- Develop and implement account plans to drive client satisfaction, retention, and growth.
- Strong exec presence to engage with the CEO/CMO/CXO of the account
3)Solution Selling:
- Understand and articulate the value proposition of YourStory's services to enterprise clients.
- Customize solutions to meet the specific needs of each client, leveraging YourStory's offerings.
- Collaborate with internal teams to ensure the successful delivery and implementation of solutions.
4)Market Insights:
- Stay informed about industry trends, market conditions, and competitive landscape.
- Provide feedback and insights to the product and marketing teams to enhance YourStory's offerings.
- Identify new business opportunities and areas for growth within the enterprise segment.
5)Performance Tracking:
- Monitor and analyze sales performance metrics, providing regular reports to senior management both with customers and to internal stakeholders
- Use data-driven insights to optimize sales strategies and improve overall performance.
- Ensure all sales activities are accurately documented in the CRM system.
6)Collaboration:
- Work closely with cross-functional teams, including marketing, product, and customer support, to ensure a seamless client experience.
- Participate in team meetings and contribute to the development of sales strategies and initiatives.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- Proven experience in 6-7 years of enterprise sales and account management, preferably in the FSI or technology industry.
- Strong understanding of enterprise selling techniques and strategies.
- Excellent communication, presentation, and negotiation skills.
- Ability to build and maintain strong relationships with senior executives and decision-makers.
- Strong analytical skills and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software.
- Strong sales discipline